Help
Q : What type of phones are supported?
A : We recommend using a smart phone with a large screen. We support Apple iPhone, Android phones, and some Blackberry phones.
Q : How do I set my home location?
A : Click on the Favourites tab and add regions or cameras to your favourites. You can then select a home location from the drop-down menu.
Q : Can I look back at previous traffic conditions?
A : No, unfortunately you cannot look at traffic conditions on a previous date.
Q : How often are traffic conditions and camera images updated?
A : Every 60 seconds.
Q : Where does the traffic information you provide come from?
A : The Roads and Maritime Services' Transport Management Centre (TMC) monitors and manages the 180,000km NSW state road network 24 hours a day, 7 days a week. The TMC uses advanced monitoring, communication and traffic management systems to respond to and clear traffic incidents as quickly as possible, improve consistency of journey times, and provide the public with quality, up-to-date information. The TMC works closely with other government agencies and service providers to maximise the safety and efficiency of the NSW road network. We also rely on the public for traffic information and around 20 percent of incident alerts on our Live Traffic NSW website and 132 701 Traffic Information Line originate from public reports via the 131 700 line.
Q : How do I report an incident?
A : If you'd like to report an incident, please call 131 700 at any time of night or day.
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